Privacy Policy
REAL Wellness and Aesthetics and its affiliates and subsidiaries ("Company" or "We") respect your privacy and are committed to protecting it through our compliance with this policy. This policy describes the types of information we may collect from you or that you may provide when you visit the website www.realwellnessandaesthetics.com (our "Website") and our practices for collecting, using, maintaining, protecting, and disclosing that information.
This policy applies to information we collect:
On this Website.
In email, text, and other electronic messages between you and this Website.
Through mobile and desktop applications you download from this Website, which provide dedicated non-browser-based interaction between you and this Website.
When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.
Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.
We collect several types of information from and about users of our Website, including information:
By which you may be personally identified, such as name, postal address, email address, telephone number or any other identifier by which you may be contacted online or offline ("personal information");
About your internet connection, the equipment you use to access our Website, and usage details. We collect this information:
Directly from you when you provide it to us.
Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.
The information we collect on or through our Website may include:
Information that you provide by filling in forms on our Website. This includes information provided at the time of scheduling appointments or services.
We may also ask you for information when you enter a contest or promotion sponsored by us, and when you report a problem with our Website.
Records and copies of your correspondence (including email addresses), if you contact us.
Your search queries on the Website. • Protected Health Information ("PHI") as defined and regulated by the United States Department of Health & Human Services.
As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
Information about your computer and internet connection, including your IP address, operating system, and browser type.
We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking). Email marketing@realwellnessandaesthetics.com for information on how you can opt out of behavioral tracking on this website and how we respond to web browser signals and other mechanisms that enable consumers to exercise choice about behavioral tracking.
The information we collect automatically does include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:
Estimate our audience size and usage patterns.
Store information about your preferences, allowing us to customize our Website according to your individual interests.
Speed up your searches.
Recognize you when you return to our Website.
Advertise to you based upon your personal interests. The technologies we use for this automatic data collection may include:
Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website.
Web Beacons. Pages of our Website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company to count users who have visited those pages or opened an email and for other related website statistics.
Flash Cookies. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies.
Some content or applications, including advertisements, on the Website are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.
We use information that we collect about you or that you provide to us, including any personal information:
To present our Website and its contents to you.
To provide you with information, products, or services that you request from us.
To fulfill any other purpose for which you provide it.
To provide you with notices about your account or subscription(s), including expiration and renewal notices.
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
To notify you about changes to our Website or any products or services we offer or provide through it.
To allow you to participate in interactive features on our Website.
For any other purpose with your consent.
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We may disclose personal information that we collect or you provide as described in this privacy policy:
To our subsidiaries and affiliates.
To contractors, service providers, and other third parties we use to support our business.
To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of REAL Wellness and Aesthetics's assets.
To third parties to market their products or services to you if you have not opted out of these disclosures.
To fulfill the purpose for which you provide it.
With your consent.
We may also disclose your personal information to comply with any court order, law, or legal process; to enforce or apply our terms of use at www.realwellnessandaesthetics.com/terms-of-use; or if we believe disclosure is necessary to protect the rights, property, or safety of REAL Wellness and Aesthetics, our customers, or others.
We strive to provide you with choices regarding the personal information you provide to us:To our subsidiaries and affiliates.
Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent.
Disclosure of Your Information for Third-Party Advertising. You can opt-out by sending us an email with your request to marketing@realwellnessandaesthetics.com.
Promotional Offers from the Company. You can opt-out by sending us an email stating your request to marketing@realwellnessandaesthetics.com.
Targeted Advertising. You can opt-out by sending us an email stating your request to marketing@realwellnessandaesthetics.com.
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Our website is also encrypted using SSL technology. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website.
It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users' personal information, we will notify you through a notice on the Website home page. You are responsible for periodically visiting our Website and this privacy policy to check for any changes.
To ask questions or comment about this privacy policy and our privacy practices, contact us at: marketing@realwellnessandaesthetics.com.
REAL WELLNESS AND AESTHETICS NOTICE OF PRIVACY PRACTICES
THIS NOTICE DESCRIBES HOW YOUR MEDICAL INFORMATION MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
REAL Wellness and Aesthetics
This is a summary of how we may use and disclose your protected health information and your rights and choices when it comes to your information.
We may use and disclose your information as we: treat you; bill for services; run our organization; do research; comply with the law; respond to organ and tissue donation requests; work with a medical examiner or funeral director; address workers' compensation, law enforcement, or other government requests; and respond to lawsuits and legal actions.
You have some choices about how we use and share information as we: communicate with you; tell family and friends about your condition; provide disaster relief; include you in a hospital directory; and market our services and/or sell your information.
You have the right to: get a copy of your paper or electronic protected health information; correct your protected health information; ask us to limit the information we share; get a list of those with whom we've shared your information; request confidential communication; get a copy of this privacy notice; choose someone to act for you; and file a complaint if you believe we have violated your privacy rights.
REAL Wellness and Aesthetics respect your privacy. We are also legally required to maintain the privacy of your protected health information (PHI) under the Health Insurance Portability and Accountability Act (HIPAA). As part of our commitment and legal compliance, we are providing you with this Notice of Privacy Practices (Notice). This Notice describes our legal duties and privacy practices regarding your PHI, our permitted uses and disclosures of your PHI, and your rights regarding your PHI.
If you have any questions about this Notice, please contact us at marketing@realwellnessandaesthetics.com.
Your PHI is health information about you which someone may use to identify you and which we keep or transmit in electronic, oral, or written form. It includes information such as your name, contact information, past, present, or future physical or mental health or medical conditions, payment for health care products or services, or prescriptions.
We create a record of the care and health services you receive, to provide your care, and to comply with certain legal requirements. This Notice applies to all the PHI that we generate. We and our employees and other workforce members follow the duties and privacy practices that this Notice describes and any changes once they take effect.
We can change the terms of this Notice, and the changes will apply to all information we have about you. The new notice will be available on request, in our office, and on our website.
We will promptly notify you if a data breach occurs that may have compromised the privacy or security of your PHI. We will notify you within the legally required time frame. In some circumstances, our business associates may provide the notification.
The law permits or requires us to use or disclose your PHI for various reasons, which we explain in this Notice. When using or disclosing PHI, we will make reasonable efforts to limit our use, disclosure, or request to the minimum we need to accomplish our intended purpose.
We may use or disclose your PHI and share it with other professionals who are treating you, including doctors, nurses, technicians, medical students, or hospital personnel involved in your care. We may also use and disclose your PHI to run our practice and improve your care.
We may share your information in other ways, usually for public health or research purposes or to contribute to the public good. These may include:
Business Associates performing services on our behalf such as auditing, legal, or transcription.
Health Information Exchanges for treatment, payment, and health care operations purposes.
Legal Compliance, such as when required by the Department of Health and Human Services.
Public Health and Safety Activities, including reporting injuries, preventing disease, or averting a serious threat to public health or safety.
Responding to Legal Actions, including court orders, subpoenas, or discovery requests.
Research approved by an institutional review board (IRB).
Medical Examiners or Funeral Directors when an individual dies.
Organ or Tissue Donation to arrange an authorized donation or transplant.
Workers' Compensation, Law Enforcement, or Other Government Requests.
For certain health information, you can tell us your choices about what we share. If you have a clear preference for how we share your information, please contact us and we will make reasonable efforts to follow your instructions. You have both the right and choice to tell us whether to share information with your family, close friends, or others involved in your care, or to exclude your information.
In these cases we will only share your information if you give us written permission:
Marketing our services.
The taking and sharing of patient images/videos. Patient images/videos that are posted on our website are owned by REAL Wellness and Aesthetics. Out of respect for your privacy, we will not take any photographs or videos of you during your services, treatments, and/or procedures without first receiving your written consent. If at any time you want your photographs and/or videos to be removed from our website or social media platforms, you can submit a written request to us for removal.
Other uses and disclosures not described in this Notice.
You may revoke your authorization at any time, but it will not affect information that we already used and disclosed.
When it comes to your health information, you have certain rights:
Inspect and Obtain a Copy of Your PHI. You have the right to see or obtain an electronic or paper copy of the PHI that we maintain about you. We may charge a reasonable, cost-based fee and will generally decide to provide or deny access within 30 days.
Make Amendments. You may ask us to correct or amend PHI that we maintain about you that you think is incorrect or inaccurate.
Request Additional Restrictions. You have the right to ask us to limit what we use or share about your PHI. We are not required to agree and may say no if it would affect your care.
Request an Accounting of Disclosures. We will provide one accounting a year for free, but will charge a reasonable, cost-based fee if you ask for another one within 12 months.
Choose Someone to Act for You. If you have given someone medical power of attorney or if someone is your legal guardian, that person can exercise your rights and make choices about your PHI.
Request Confidential Communications. You have the right to request that we communicate with you in a certain way or at a certain location. We will accommodate reasonable requests.
Make Complaints. You have the right to complain if you feel we have violated your rights. We will not retaliate against you for filing a complaint. You may file a complaint directly with us at marketing@realwellnessandaesthetics.com, or with the Office for Civil Rights at the US Department of Health and Human Services — 200 Independence Avenue, SW Room 509F, HHH Building, Washington, D.C. 20201; call (800) 368-1019; or visit www.hhs.gov/ocr/privacy/hipaa/complaints/.
